Privacy Policy

1. Overview

Databoss Processing (“we,” “us,” or “our”) is a data services company based in Montgomery, Alabama. This Privacy Policy explains how we collect, use, and protect information when you visit our website (databossprocessing.com) or engage our services.

We do not sell your personal information. Ever.

2. Information We Collect

Information you provide directly

• Quote requests: Name, email address, phone number, company name, and details about your data project submitted through our quote wizard or contact form.
• Project data: Files, spreadsheets, database exports, documents, or other data you share with us to perform our services.
• Communications: Emails, phone calls, or messages you send us.

Information collected automatically

• Usage data: Pages visited, time on site, browser type, referring URL, and IP address — collected via standard web server logs and analytics tools.
• Cookies: We use essential cookies to keep the site functioning (e.g., WordPress session cookies). We may use analytics cookies (such as Google Analytics) to understand how visitors use our site. You can disable cookies in your browser settings; note that some site features may not function correctly without them.

3. How We Use Your Information

• To respond to your quote requests and inquiries
• To scope, perform, and deliver your data project
• To send you project-related communications (invoices, delivery confirmations, follow-ups)
• To improve our website and services based on usage patterns
• To comply with applicable legal obligations

We do not use your information for unsolicited marketing. If you opt in to email updates, you may unsubscribe at any time.

4. How We Protect Your Data

Client project data is handled with care:

• Files are transferred over encrypted connections (HTTPS, SFTP, or secure shared drives).
• Project data is stored only as long as needed to complete and support your project.
• We do not share your project data with any third party except as required to perform the service (e.g., a subcontractor under NDA) or as required by law.
• Upon project completion, we can delete your source files upon request.

5. Third-Party Services

Our website and operations use the following third-party services that may collect data:

• Google Analytics: Website usage analytics (anonymized). Google Privacy Policy
• SiteGround: Web hosting provider. SiteGround Privacy Policy
• WPForms: Contact form processing (data stays on our server).

We are not responsible for the privacy practices of third-party services. We encourage you to review their policies.

6. Data Retention

We retain your contact information for as long as we have an active business relationship with you or as required by law. Project files are retained for 30 days after project delivery unless you request earlier deletion or extended retention. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of any marketing communications

To exercise any of these rights, contact us at hello@databossprocessing.com.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date. Your continued use of our website or services after any changes constitutes acceptance of the updated policy.

10. Contact

Privacy questions or requests:

Databoss Processing
Montgomery, Alabama
hello@databossprocessing.com
(888) 927-7994